Delivery & Shipping


Shipping

We offer the convenience of several shipping options:

USA orders below $99:

Standard Shipping (3-7 Business Days) $xx.xx
Priority Shipping (2-3 Business Days) $xx.xx
**Express Shipping (1-2 Business Days) $xx.xx

USA orders above $99: FREE standard shipping
Gift Cards & E-Gift Cards: FREE e-delivery

Sign in to your account to receive the latest updates. Please allow at least 24-48 hours for your order to ship. We make every attempt to dispatch all orders same day or next business day, but selecting Priority or Express shipping will expedite your orders processing time.

**Generally express shipping orders must be placed before 12:00pm EST to be sent out same day and should arrive overnight.

Taxes & Duties

TAXES

For US orders, we do not collect taxes in all states. Your purchase may be subject to sales and use tax. Depending on your state, you may be exempt from sales tax—some states require a tax return at the end of the year for purchases made online.

DUTIES

If you are buying a product from a country outside of the US please refer to our Contact Page to find an Authorized Local ISUN Distributor.

Duties are NOT included in the price of the item. The purchaser is solely responsible for all import duties and taxes and we shall not be held liable for any issues arising from import taxation, duties, or held shipments due to non-payment of such.

Cancellations

If you need to cancel or make any changes to your order, please contact Radiance@ISUNSkincare.us or 480-331-8779. If your order has already been shipped, you must wait until you receive your package to initiate a return. You will receive a full refund if the item is returned within our cancellation period.

Returns

We are happy to allow returns and credit for items that are unused and undamaged, with the security seal still attached, within 14 days. Please contact ISUN Customer Care at Radiance@ISUNSkincare.us or 480-331-8779 and we will provide you with a Return Authorization Number. Please package your unused, undamaged items, with the security seal still attached, in the box that it was sent in or similar, and affix your return label for your preferred shipment carrier. At this time all international orders will be final sale.